Help & Advice
Everything you need to get started with print on demand.
How does print on demand work?
You choose a product and prepare your artwork. Products are printed when an order is placed, so you can offer a range without buying finished stock in advance. How the service works.
Can I order a sample?
Choose a product from the catalogue and add it to your basket. In this demo you can save a sample order without a payment or a shipment.
How do I choose the right size?
Sizes are listed on each product page, and garments from one brand share a size chart. See size guides.
What does my artwork need to be?
Work at print size with a transparent background where the garment should show through. The design guidelines cover each decoration method.
How much is delivery, and how long does it take?
Production and transit are separate, and the services available depend on the destination and the parcel. Shipping methods and costs.
Can I connect my shop?
Orders can arrive from a connected sales channel or from a CSV upload. See connecting your store.
Where are my orders?
Sign in and open your orders, or use order tracking with an order reference.
Something is wrong with an order.
Send the order reference and a photograph through the contact form and the team will pick it up.